We are experiencing two challenges in getting our orders out to our customers on normal delivery timelines:
- We have a reduced number of people in the business which is adding 24-48 hours to orders being processed and ready for collection by our courier during peak times such as Mondays and Tuesdays (and Wednesday after a bank holiday weekend)
- Our couriers are expressing heavy demand and are prioritising NHS medical supplies, asking us to be patient and suggesting it will add an additional 24 hours to the deliveries.
What this means is that your order may take up to 5 working days to get to you. We really appreciate your understanding and continued support during this period.