MYSTERY RANCH designs and manufactures packs for the job that needs to get done, supporting customers who rely on our packs to get home at the end of the day. Our Warranty guarantees everything we build against defects in materials and craftsmanship for the practical lifetime of the product. We will happily offer repair or replacement for issues with materials or craftsmanship. Case-specifically, damage due to normal wear and tear or misuse can be repaired for a reasonable charge.